Required Documents
The personal documents required to rent a car with Naver Car Rentals are the following:
- Official identification ( INE, IFE, Passport)
- Valid driver's license (valid until the last rental day agreed in the rental contract, in case of foreign licenses, they must be presented in Spanish or English, otherwise with a translation official of the issuing agency.)
- Credit card (which may be Visa, Mastercard or American Express, to the name of the holder in the relief, otherwise with the name printed on the issued voucher, and with sufficient balance.)
All documents must be in the name of the owner of the lease
Return Charges
It is not allowed to deliver the car after the time agreed in the lease, otherwise the overtime or hour rate also stipulated in the rental contract. Delivery rental at another branch is allowed with an extra charge, make arrangements at the time of rental collection.
General
Note that some rates include coverage (PLI, primary liability coverage) with up to 750,000 pesos Mexicans. At time of confirmation, a valid credit card with sufficient funds is required. See local policy details. No charge to cancel the reservation. There are no charges for changes to the reservation before the pick-up date.
State and Local Taxes
The tax it is 16 percent. A 15 percent airport fee will apply to all airport locations. A 2 percent vehicle license fee will apply to all rentals.
Protection
PLI main liability coverage (included at no extra charge in all our rates) includes limited coverage up to a maximum of MXN / 750000 for bodily injury to persons other than the driver and for property damage to anyone other than Naver's vehicle. If you would like additional liability insurance coverage to better protect yourself, the following protection is available: ALI - additional liability insurance - ALI additional liability insurance is available to extend legal liability coverage up to a maximum of MXN / 3,000,000.00. People inside the car are not covered by -PLI or -ALI- and will only be covered if the optional personal accident insurance (pai) has been included in the agreed rate package. ALI coverage is separate from mandatory PLI coverage. PLI is included in all our rates at no extra charge.
Personal Accident Insurance
PAI (personal accident protection). The purchase of personal accident protection is optional and is not required to rent a vehicle. PAI covers medical expenses resulting from bodily injury suffered by the driver or any occupant of the rental vehicle up to the maximum capacity of the vehicle, inside the vehicle, resulting from a car accident. The maximum protection per event is 400,000.00 MXN.
Gasoline on Delivery
All vehicles will have to be returned in the same level of fuel that was delivered, otherwise a refueling fee will be charged to your account depending on the missing quantity and the vehicle category.
Collision Damage Waiver
Collision Damage Waiver - CDW - is not insurance. Reduce customer liability. All insurance purchased from third-party travel websites and the insurance that accompanies credit or debit cards are not accepted as forms of coverage. If the client provides acceptable proof of current liability coverage in Mexico and declines to purchase the ALI offered by the local car rental company, an additional authorization will be placed on his credit card as a warranty at the beginning of the rental and will be refunded when the vehicle is returned without any damage or missing parts. It is suggested that those customers who have not contracted such coverage be purchased through their credit card or any other insurance company linked to this. For your safety, we request that all our clients present a valid letter as proof that their credit card has this coverage. This letter must contain a verifiable phone number and / or email address for confirmation and must indicate that CDW coverage (coverage for partial or total damage and total theft) is covered by your credit card. If our clients have the appropriate documentation and with the coverage of the banking institution that provides their credit card, the client will have to sign a declaration of personal responsibility for the value of the vehicle after having rejected the contract for said coverage with Naver Car Rentals, where you are responsible for paying for damage or theft to the car, if your credit card issuer does not cover the damage or theft within 72 hours after the insurance claim report, the customer will be responsible for the same damage . If CDW is declined, the customer will be responsible for the full value of the rental vehicle CDW reduces customer liability to 10 percent deductible for accidents and 20 percent deductible for theft -DDW- reduces the CDW deductible amount to $ 0 and reduces the deductible amount for theft protection to 10 percent. 0% deductible coverage -DDW- will only be applied with the purchase of CDW. If the client declines CDW protection, DDW will have no effect and the client will be responsible for the total damage to the rented vehicle. - DDW: this is not insurance; it reduces the customer's liability to zero. Theft protection is included with your purchase of DDW.
Age Restriction
The driver (s) must be at least 21 years of age with a valid driver's license and a credit card with the same Name. An extra fee will be applied to drivers between 21 and 24 years of age in the amount of 100.00 MXN per day in all car groups. No maximum charge.
